Decisioning and case operations for teams that answer to a regulator
Sentrix is a RegTech platform for regulated payments. We build the real-time risk-decisioning and AML case-operations layer that banks, PSPs, EMIs and acquirers use to run onboarding, monitoring and financial-crime operations — and to evidence that work to their supervisors.
Why we built it
Compliance teams in payments carry heavy obligations on tooling that is often stitched together — a screening vendor here, a spreadsheet of rules there, a case tracker that was never built for the job, and an audit story assembled after the fact. The gap is rarely intent; it is that the decisioning, screening, case and evidence layers do not sit in one auditable system. Sentrix exists to be that system: rules in, decisions out, cases handled, everything logged.
What we are — and what we are not
Sentrix is a technology vendor. We are not a bank, a licensed financial institution, or a reporting entity. Our customers are the regulated firms; they hold the licences and make the regulatory decisions, and Sentrix provides the decisioning, screening, case-management and audit tooling they use to meet their obligations. This distinction shapes the whole product — we are careful never to present ourselves, or the platform, as carrying an accountability that belongs to the institution.
How we approach the work
Explainable by default
We favour rules-and-scores decisioning over opaque models, because a regulated customer has to understand, document and defend every outcome. If a decision cannot be explained, it cannot be relied on.
Honest about what ships
We label roadmap features as roadmap, we run the evaluation environment as a clearly-marked sandbox, and we do not claim certifications we do not hold or controls we have not built. In this category, overstating is a liability — for us and for the customer.
The customer stays accountable
Sentrix is the tooling; the regulated institution owns the decision. We build the decisioning, screening, case and audit layer, and we are explicit that onboarding, monitoring and reporting accountability remains with the customer.
Evidence is a first-class output
A compliance operation is judged on what it can show an examiner. Every decision, override and case action is captured in an append-only trail so the record is there when it is needed, not reconstructed after the fact.
OnyxOne Group
Sentrix is part of the OnyxOne Group, a group building independent B2B software products. The group provides shared engineering discipline and operating standards; Sentrix is run as its own product with its own platform, roadmap and legal terms. The Sentrix service contracts through a United Arab Emirates entity, and our legal and compliance documents take UAE federal law — the PDPL for data protection and Decree-Law 20 of 2018 for financial crime — as their baseline, with the applicable free-zone regime confirmed on execution.
We do not publish invented company history, headcount or funding figures. The registered particulars of the contracting entity are shown on each legal document and completed on execution of an Order Form. See the Legal & Trust hub for the full document set.
Talk to the team
We're happy to walk risk, compliance, security and procurement teams through the platform, the controls and the roadmap.