Legal & compliance documents
Every agreement, policy and assurance document in one place. Sentrix contracts through a United Arab Emirates entity; our documents take UAE federal law — the PDPL for data protection and Decree-Law 20 of 2018 for financial crime — as their baseline, with the applicable free-zone regime confirmed on execution.
Agreements
Terms of Service →
The master terms governing access to and use of the platform.
Data Processing Addendum →
Controller/processor terms, security annex, sub-processing and transfers.
Acceptable Use Policy →
Permitted and prohibited use of the Services.
Privacy & data
Privacy Policy →
What we process, lawful bases, transfers, retention and your rights under the UAE PDPL.
Cookie Policy →
Cookie categories, consent and how to manage them.
Sub-processors →
Named infrastructure sub-processors, purpose, region and change notices.
Financial crime & regulation
AML & CTF Policy →
Our financial-crime programme under UAE Decree-Law 20/2018 and FATF, and how the platform enables customer obligations.
Regulatory & Compliance →
Frameworks, UAE data-protection and AML posture, residency and obligation mapping.
Security & assurance
Information Security →
Technical and organisational measures, encryption, access and isolation.
Responsible Disclosure Policy →
How to report a vulnerability safely, and our safe-harbour commitment.
Trust Center →
A single view of controls, policies and live status.
System status →
Live operational status and health endpoint.
Support & resolution
Complaints & Dispute Resolution →
How to raise a complaint and what to expect.
Accessibility Statement →
Our accessibility commitment, WCAG target and how to give feedback.
Contacts
Legal notices: legal@sentrix.world · Privacy: privacy@sentrix.world · Compliance / AML: compliance@sentrix.world · Security: security@sentrix.world
Sentrix is an OnyxOne Group company. Registered entity particulars are confirmed on execution and shown on each legal document.