Sub-processors
Sentrix engages a small set of vetted sub-processors to deliver the Services. This page lists the sub-processors currently in use, their purpose and region, the providers that operate in sandbox during evaluation, and how to receive change notifications.
Last updated: 17 September 2026 · Governing law: to be confirmed
Active infrastructure sub-processors
The following named sub-processors process personal data today to host and run the platform. All are engaged under written contracts with data-protection terms consistent with our DPA.
| Sub-processor | Purpose | Region | Status |
|---|---|---|---|
| Vercel Inc. | Application hosting, edge network and serverless compute for the platform | United States / global edge | Active |
| Neon, Inc. | Managed PostgreSQL database for account, case and audit data | Configured cloud region | Active |
| Google Ireland Limited | Website analytics (Google Analytics 4, Consent Mode; no advertising features) | European Union / United States | Active |
Screening & operational providers
The categories below are integrated behind reviewed adapters. During evaluation, identity and screening providers operate in sandbox and return simulated results; email and monitoring providers are planned for production. The specific named vendors are fixed in the production agreement before any live data is processed.
| Category | Purpose | Region | Status |
|---|---|---|---|
| Identity verification providers | Document and identity checks (customer-initiated) | Regional | Sandbox in evaluation |
| Sanctions / PEP / adverse-media data | Screening list data and match services | Regional | Sandbox in evaluation |
| Transactional email provider | Service and security notifications | Regional | Planned for production |
| Error & performance monitoring | Operational telemetry and reliability | Regional | Planned for production |
In this evaluation environment, identity and screening providers return simulated results. Customers connect production providers under their own regulated programme, and cross-border transfers are governed as set out in the Privacy Policy and DPA.
Change notifications
We give advance notice of new or replacement sub-processors so customers may object on reasonable data-protection grounds, as described in the DPA. To subscribe to sub-processor change notifications, or to raise an objection, email privacy@sentrix.world with the subject "Sub-processor notifications".
Company details
The operating entity for the Sentrix service is identified below. Fields marked “to be confirmed on execution” are completed with the contracting entity's registered particulars in the executed Order Form or master agreement.
This document forms part of the agreement between the customer and the Sentrix contracting entity. It is provided for information and does not itself constitute legal advice; customers should obtain their own advice on how it applies to their circumstances and regulatory obligations.